Get in Touch with Pahher

We’re here to help you on your educational journey! Whether you’re a student looking for assistance or an instructor seeking support, the Pahher team is ready to answer your questions and guide you in the right direction.

Stay connected with Pahher on social media to get the latest updates, new course offerings, and platform tips.

FAQ's

Frequently Asked Questions

Here are answers to the most frequently asked questions about our courses, vacancies, and services. If you can’t find the answer you’re looking for, feel free to contact us using the form below.

General FAQs

What is Pahher?

Pahher is an educational platform offering tools for instructors to create and sell courses and for students to learn from them. Our focus is to prepare students for government exams and provide tailored learning solutions.

How do I sign up on Pahher?

Joining Pahher as a student is simple and free, it can be done in two ways:

  1. Via the Study Room:

    • Visit Pahher.com.
    • Click on the menu icon located in the top-right corner of the page.
    • From the dropdown menu, select Study Room.
    • Scroll to the bottom of the log-in form, where you’ll find the “Register” option.
    • Complete the form with your details and become a part of the Pahher community.
  2. Start Your Journey:

    • Go to Pahher.com and click on the “Start Your Journey” button.
    • Choose whether you want to join as a Student or an Instructor.
      • If you’re a student, click “Start Your Journey” to proceed.
      • If you’re an instructor, click “Become an Instructor” instead.
    • Fill in the required details, submit the form, and start exploring all that Pahher has to offer!

 

To the Instructors: If you are passionate about teaching and believe you can contribute to our platform, please contact us through the Contact Us page. We’ll be happy to discuss potential opportunities and guide you through the process.

What courses are available on Pahher?

We offer courses covering government exam preparation, including SSC, UPSC, and state-level exams, as well as subject-based learning like Mathematics, History, and more.

Can I use Pahher on my mobile device?

Yes, Pahher is fully optimized for both desktop and mobile devices

Vacancies Page FAQs

What information is provided in the vacancies section?

Our vacancies section lists current job opportunities for government exams, including application dates, eligibility, and syllabus.

How often is the vacancies page updated?

The page is updated regularly to include the latest government job notifications and updates.

Can I apply for jobs directly through Pahher?

No, Pahher provides information and resources to prepare for the exams. Applications must be submitted via the respective government portals.

Can I filter vacancies by state or department?

Yes, you can filter vacancies by state or department, or you can directly search through the search bar?

For Students

How do I enroll in a course?

Log into your account, browse the available courses, and click “Enroll” on your chosen course. Follow the payment instructions to complete your enrollment.

Can I download course materials?

Depending on the instructor, some course materials may be available for download. Check the course details for specific permissions.

What if I need help during my course?

You can reach out to the instructor directly via the course discussion forums or contact our support team for additional help.

How can I reset my password?

Click on “Forgot Password” on the login page, enter your registered email, and follow the instructions to reset your password.

Are there any free courses available?

Yes, some instructors offer free courses. Use the filter option to search for free courses on the platform.

For Instructors

How can I create a course?

Once logged in as an instructor, go to the dashboard, click on “Create a Course,” and follow the step-by-step guide. You can upload materials, set prices, and publish your course.

Is there a fee to create a course?

Creating a course is free. Pahher charges a small commission on sales to maintain the platform.

Can I edit my course after publishing it?

Yes, you can edit your course content, pricing, and other details anytime through the instructor dashboard.

What tools does Pahher provide for course creation?

We offer a robust course builder, video hosting, quizzes, assignments, and analytics to track your course’s performance.

Payments and Refunds

What payment methods are accepted?

We accept net banking, and UPI. More payment options will be added near future.

How do I request a refund?

To request a refund, fill out the “Request a Refund” form on our contact page, providing details about your order and the reason for the refund. Refunds are processed as per our policy.

How long does it take to receive a refund?

Refunds are typically processed within 5-7 business days. Contact support if you experience delays.

Are payments secure on Pahher?

Yes, we use SSL encryption to secure all transactions and do not store your payment details on our servers.

Technical Support

Why am I unable to log in?

Ensure that you’re using the correct email and password. If the issue persists, reset your password or contact support.

What should I do if I encounter a technical issue?

Reach out to our technical support team via the contact form, providing details of the issue and any error messages you encountered.

Can I change my account type from student to instructor?

Yes, contact support to switch your account type. Verification may be required.

How is my data protected?

We take your privacy seriously and adhere to strict data protection regulations. Refer to our privacy policy for more details.

Request a Refund

Use this form to request a refund for any course you’ve purchased on our platform. Please ensure you meet the eligibility criteria for a refund as per our refund policy. Kindly provide the necessary details for our team to review your request. We aim to address all refund requests within 5-7 business days. If the refund is approved, it will be processed according to the original payment method.

Learn more about our Refun Policy.

Contact Us

We look forward to hearing from you and helping you on the road to success!

For Students:

If you have questions about courses, exams, or account issues, our support team is available to assist you. We can help you navigate the platform and ensure you have a smooth learning experience.

For Instructors:

Need help with course creation, account setup, or payments? Our instructor support team is here to provide you with the resources you need to succeed on Pahher

Visit us at:

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Need Assistance?

Feel free to reach out for any inquiries, feedback, or support. Our team will get back to you within 24-48 hours.